Cancellation and Refund Policy
Art Box Workshops reserves the right to amend any class or schedule. The tutor could also change to either Basia Zielinska or Julia Sawicki. Should a class have to be cancelled due to a lack of numbers, parents will be contacted and offered a refund.
Refund cancellation and transfer policy for School Holiday workshops
No Refunds
We do not provide refunds for cancellations, withdrawals, or missed workshops. Once a workshop has commenced, no refunds, transfers or credits exist.
Cancellations or withdrawals
If you choose to cancel a holiday booking OR your child does not attend a workshop due to any sickness, you will not receive a refund. A cancellation fee may be payable OR you may forfeit your entire booking fee depending on when you cancel the workshop as follows:
Cancellations advised by phone or by email 14 days BEFORE the commencement of our school holiday workshop. You will not incur a cancellation fee. The workshop fee will be held in credit, and this credit must be used within 6 months.
Cancellations advised by phone or email once our school holiday program has commenced and up to 3 business days before the workshop date incur a $15.00 fee per cancellation. The remaining workshop fee will be held in credit, and this must be used within 6 months. You may substitute a friend to attend the same school holiday workshop you booked for your child at no cost. Please let us know of any substitutions before the class commences.
You will not receive any credit if you cancel a workshop 2 business days before the workshop, 1 business day before or on the day of the workshop. You may substitute a friend (or sibling) to attend the same class you booked for your child at no cost. Please let us know of any substitutions before the class commences.
School Holiday Workshop transfers
Suppose you must transfer a school holiday workshop booking to a different holiday workshop within the same holiday period. In that case, you can do this at no charge IF you make the arrangements before the commencement of our school holiday program. This will also depend on available spaces in the other workshops. Transfers of bookings made after the school holiday period has commenced and UP TO 48 hours before the workshop date will incur a fee of $15.00. This will also depend on available spaces in the other workshops.
Requests for transfers made within 48 hours before the workshop will not be accepted.
You can transfer a booking to a different child (e.g., a friend or sibling) at any time at no cost. Please let us know if you wish to transfer to a different child.
Refund cancellation and transfer policy for adult kids and teens art courses
(please read below our risk management policy for walking, bus service, and parent pick-ups and drop offs)
No Refunds
We do not refund cancellations, withdrawals, or missed art classes. Once an 8-week course has commenced, there are no refunds, transfers or credits.
Cancellations or withdrawals
1 Term (8-week course) bookings for adults, kids and teens art courses
If you choose to cancel 1 term (8-week course) OR a student does not attend a class during the term you will not receive a refund. A cancellation fee may be payable OR you may forfeit your entire booking fee depending on when you cancel the 1 Term (8-week course) as follows:
Cancellations are advised by email to julia@artboxworkshops.com.au 21 days BEFORE commencement of a 1 term (8-week course) you will not incur a cancellation fee. The course fee for 1 term (8-week course) will be held in credit and this credit must be used within 6 months for any age-appropriate art course, private art class or school holiday workshop listed as available on our website. Please email julia@artboxworkshops.com.au of the class you would like to use the credit for and pay the difference if the value exceeds the credit amount. You may substitute a friend to attend the same 1 term (8-week course) you booked for at no cost. Please let us know by email of any substitutions before the course commences.
Cancellations advised by email to julia@artboxworkshops.com.au 14 days BEFORE a 1-term (8-week course) commencement incur a $15.00 fee for cancellation. The remaining course fee will be held in credit, and this must be used within 6 months for any art course, private art class or school holiday workshop that is listed as available on our website. Please email julia@artboxworkshops.com.au about the class you would like to use the credit and pay the difference if the value exceeds the credit amount. You may substitute a friend to attend the same 1 term (8-week course) you booked for at no cost. Please let us know by email if you need any substitutions before the course commences.
You will not receive a credit if you cancel or do not attend a class during an 8-week course. A makeup class will only be offered by the tutor if space is available in any age-appropriate classes during the same week. Fees are non-refundable unless negotiated for an extended illness or unforeseen circumstances.
4 Terms (8-week course) bookings for kids and teens art courses
If you cancel 4 terms (8-week courses) OR your child does not attend a class during the term you will not receive a refund for the whole fee. A cancellation fee may be payable, OR you may forfeit your entire booking fee depending on when you cancel the 4 Terms (8-week course) as follows:
Cancellations are advised by email to julia@artboxworkshops.com.au 21 days BEFORE commencement of a 4-term (8-week course) at the beginning of the year you will not incur a cancellation fee. The course fee for 1 term (8-week course) will be held in credit and this credit must be used within 6 months for any age-appropriate art course*, private art class or school holiday workshop listed as available on our website. Please email julia@artboxworkshops.com.au of the class you would like to use the credit for and pay the difference if the value exceeds the credit amount. You may substitute a friend to attend the same 4 terms (8-week course) you booked for at no cost. Please let us know of any substitutions before the course commences by email.
(* If a student decides to cancel one term after booking a 4-term 8-week art course, this spot will be filled with a student on our waiting list for that term, and they will have priority to re-enrol for the following terms thereafter.)
Cancellations advised by email to julia@artboxworkshops.com.au 14 days BEFORE a 4-term (8-week course) commencement incur a $15.00 fee for cancellation. The remaining course fee for 1 term (8-week course) will be held in credit, and this must be used within 10 months for any art course*, private art class or school holiday workshop listed as available on our website. Please email julia@artboxworkshops.com.au about the class you would like to use the credit for and pay the difference if the value exceeds the credit amount. You may substitute a friend to attend the same 4 terms (8-week course) you booked for at no cost. Please let us know if you need any substitutions before the course commences.
(* If a student decides to cancel one term after booking a 4-term 8-week art course, this spot will be filled with a student on our waiting list for that term, and they will have priority to re-enrol for the following terms thereafter.)
You will not receive a credit if you cancel or do not attend a class during an 8-week course. The tutor will only offer a makeup class if there is available space in any of the age-appropriate courses during the same week. Fees are non-refundable unless negotiated for extended illness or unforeseen circumstances.
Payment of fees
Class fees are listed with the course details on our website, and you can book and pay them online.
If you prefer to bank transfer, please email julia@artboxworkshops.com.au to avoid double bookings.
- cheque made out to Art Box Workshops, P.O Box 343 Neutral Bay 2089
- Bank transfer Name Art Box Workshops Py Ltd BSB 484-799 Account No.481911546.
Art Box Workshops Pty Ltd ABN 72 669 423 876
Discounts on fees
We offer some discounts on fees, which are listed below. The following general conditions apply to these discounts.
- These discounts cannot be used in conjunction with any other special offer or where the fee is already reduced;
- Discounts must be requested when you enrol and pay, as retrospective discounts will not be applied;
- Discounts do not apply when using a ‘complementary’ or ‘prize’ Gift Certificate to enrol.
- The maximum discount on any course or workshop is 10%.
Enrol for four terms discount: Enrol and pay for four terms of 8-week courses by the specified date and receive a 5% discount on the course fee.
Discount on school holiday workshops for students enrolled in our term-time courses: students enrolled in our term-time after-school and Saturday morning art classes receive a 10% discount for each school holiday full-day workshop they enrol in once they have re-enrolled for the following term.
Discount for Group Bookings, up to five students.
If one carer is able to gather a group of students for a workshop and pay for the group in one transaction, we will offer a discount as follows….
1 = $120.00
2 = $230.00 ($115.00 p/p) = normally = $240.00
3 = $330.00 ($110.00 p/p) = normally = $360.00
4 = $420.00 ($105.00 p/p) = normally = $480.00
5 = $500.00 ($100.00 p/p) = normally = $600.00
All above prices include GST
Creative kids Vouchers cannot be used for group bookings
No Refunds for Group Bookings
We do not provide refunds for cancellations, withdrawals, or missed workshops. Once a workshop has commenced, there are no refunds, transfers or credits.
Cancellations or withdrawals for group bookings
If you choose to cancel a holiday booking OR your child does not attend a workshop, including due to any sickness, you will not receive a refund. A cancellation fee may be payable, OR you may forfeit your entire booking fee depending on when you cancel the workshop as follows:
Cancellations are advised by phone or email 21 days BEFORE our school holiday workshop commences. You will not incur a cancellation fee. The Group booking fee will be held in credit, and this credit must be used within six months.
Cancellations advised by phone or email 10 business days before the workshop date incur a $15.00 fee for each child booked as part of the group. The remaining workshop fee will be held in credit, and this must be used within 6 months. You may substitute a friend to attend the same school holiday workshop that you have made the group booking for at no cost. Please inform us of any substitutions and fill out an enrollment for that new child before the class commences.
You will not receive a credit if you cancel a group booking for a workshop 7 business days before the workshop, 6 business days before the workshop, 5 business days before the workshop, 4 business days before the workshop, 3 business days before the workshop, 2 business days before the workshop, 1 business day before the workshop or on the day of the workshop. The person who made payment for the group booking is responsible for organising a substitute for a friend (or sibling) to attend the same class you have made the group booking for at no cost. Please let us know of any substitutions before the class commences.
School Holiday Workshop Transfers for Group Bookings
If you need to transfer a school holiday workshop group booking to a different holiday class within the same holiday period, you can do this at no charge 10 business days before the commencement of the school holiday program. This will also depend on available spaces in the other workshops. Transfers of a group booking made after the school holiday period has commenced and UP TO 7 business days before the workshop date will incur a fee of $15.00 per child of the group booking. This will also depend on available spaces in the other workshops.
Requests for a group booking transfer made 5 business days before the workshop will not be accepted.
You can transfer a group booking to different children (e.g., friends/siblings) at any time at no cost. Please let us know if you wish to transfer to a different child or children.
Gift Certificates
‘Purchased’ gift certificates are valid 12 months from the date of purchase or until the date listed on the certificate. Our Cancellation and Refund policy applies to ‘Purchased’ gift certificates used to pay for classes.
‘Complimentary’ gift certificates are occasionally issued as prizes for competitions and fundraisers. They are valid for six months from the date of issue or until the date listed on the certificate. No extensions will be given. ‘Complimentary’ gift certificates cannot be used with any other discount, special offer, or gift certificate.
When a ‘Complimentary’ gift certificate is used to pay for a class, no cancellations, transfers, or credits are possible.
Absenteeism
Fees are non-refundable unless negotiated for extended illness or unforeseen circumstances. If you miss a class, there are no transfers, refunds, or make-up sessions.
Art Materials
Materials are supplied for children’s art classes and holiday workshops. Occasionally, a children’s class may require items to be provided by the student.
Course Recognition
Art Box Workshops is not a Registered Training Organisation, so its courses are not accredited. However, we do strive to deliver excellence in our art education. A record of attendance can be provided upon request upon course completion.
Art Box Workshops child safety policies and procedures
- Statement of commitment to Child Safe Code of Conduct.
- Child Safe Code of Conduct.
- Child Safe Reporting Policy.
- Child Safe Recruitment, Induction and Training Policy.
- Child Safe Risk Management Plan.
Working with Children Check
Director Julia Elisabeth SAWICKI WWC0414311E 26/08/1976
Co-Founder Barbara ZIELINSKA WWC0422800E 29/05/1947
Contractor Sanna Hanna WWC2553626E 19/03/1997
Volunteer John HUNT WWC0219765V 04/02/1940
Copyright
Art Box Workshops asserts copyright and all other intellectual property rights in this website and the documents appearing on it. Information and files may be downloaded, stored in the cache, displayed and printed for personal use only. Content must not be modified, copied, reproduced or republished in any way without the express written permission of Art Box Workshops.
All artwork is copyrighted by the artists and may not be reproduced without permission.
